Returns & Exchanges
At DIVINBYDIVIN, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that if your fashion choice isn't a perfect fit, we will make it right.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all DIVINBYDIVIN tags and protective liners are still attached.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.